Terms & Conditions for OXIO SOFT

1. Introduction

Welcome to OXIO SOFT! By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

2. Purpose

OXIO SOFT is designed to provide a seamless experience for customers to access and utilize our digital transformation and software development services conveniently.

3. Services and Usage

• Software Development Services
  • Custom software development with agreed-upon timelines
  • Regular updates and maintenance as per service agreement
  • Technical support during business hours
• Digital Solutions
  • Implementation within specified project scope
  • Integration with existing systems as needed
  • Training and documentation provided

4. Product Guidelines

• All services are provided according to industry standards
• Quality assurance and testing procedures are followed
• Regular backups and security measures are implemented
• Compliance with data protection regulations

5. Order and Payment

• Order Confirmation:
  • All orders require written confirmation
  • Project scope must be clearly defined
• Payment Options:
  • Bank transfer
  • Advance payment as per agreement

6. Delivery Policy

• Project milestones will be clearly defined
• Delivery schedules will be agreed upon in writing
• Regular progress updates will be provided

7. Return and Refund Policy

• Service satisfaction is guaranteed within agreed terms
• Refund policies are project-specific
• Dispute resolution process is available
• If you request a return within 7 days, $12 will be deducted from your setup fee
• No refund is eligible after 14 days
• Monthly subscription fees are non-refundable
• Additional balance in your account is refundable
• For more details, please contact customer support

8. Intellectual Property

• All content and code remain OXIO SOFT's property until full payment
• Client data remains client property
• Usage rights as per service agreement

9. Copyright and Usage

All content, images, and designs on OXIO SOFT's website are proprietary and cannot be copied, reproduced, or used without prior permission.